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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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MichaelaS
QuickBooks Team

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I appreciate the shared screenshot, Katrina. I can assist you in restoring the edit and save buttons in your product and services.

 

To address this, I recommend performing basic troubleshooting to see if it's a browser issue by accessing your QuickBooks Online account in an incognito or private window to sort out unexpected problems when accessing the transactions.

 

Refer to the following browser keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once the private browsing session works, clear your main browser's cache to restart the program. Another way is to utilize other supported browsers.

 

For future reference, you can generate a report that provides a comprehensive insight into your business's performance.

 

Let us know if you have other questions about managing items. I'll be around to help. Take care.