Thank you for the quick reply.

But I don’t recall mentioning customers in my question. The response you copied from the knowledge base Doesn’t address my issue in any way.

i am talking about choosing the supplier form the drop-down List in the Supplier field of a journal entry.

Entering ANY letter in that field would logically return a list of suppliers starting with that letter.

Instead, I type a letter and not 1 single option presented as search results starts with the letter I’m searching for. Not ONE. Instead, all words even containing that letter are returned. Completely useless.So QuickBooks Online is actually designed to waste my time. And your suggested solution is to waste more time providing feedback. Never mind. 

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