It's essential to ensure third-party applications and QBO are properly configured, particularly the data fields so data sync accurately, @Sy29.

You'll want to check your third-party application's configuration setup to ensure it correctly maps the Rate field when sending data to QBO.

Also, QBO relies on the information your third party shared. If everything is set up accordingly, you can perform troubleshooting steps to verify if it's a browser-related issue. 

First, open your QBO account in an incognito or private window.  Use these keyboard shortcuts:

• Microsoft Edge: Ctrl+Shift+N
• Chrome: Ctrl+Shift+N
• Safari: Command+Shift+N

Access your account and verify whether the rate on the invoices is now visible.

If this works, clear the cache of your regular browser to eliminate piled-up data. If the issue persists, you can use another supported browser or device if your current one has a temporary issue with the program.

It may be beneficial for you to review your top-selling items, current stock levels, pricing of goods, and the overall status of your inventory. Feel free to read this article: Use reports to see your sales and inventory status in QuickBooks Online.

If you have further questions about the missing rate field or any other QBO-related concerns, please use the Reply button to share your thoughts. We're committed to enhancing your experience with QuickBooks Online. Stay safe!