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You’ve come to the right place for assistance with your reporting needs, Clio. I'm eager to guide you and resolve the credit note concern to ensure everything goes smoothly.
Since the vendor overpaid you, you need to record this as supplier credit and then apply this to their future bills. This is the perfect way to close the vendor credit.
Here's how:
Afterward, you should create a bank deposit and record the amount in the Accounts Payable category.
Here's how:
After that, let's use the Pay Bills feature to connect the bank deposit with the supplier credit.
Once done, you can pair the bank transaction with the manually entered bank deposit using the Find Match tool in QuickBooks Online.
Additionally, you can check out these articles for tips on how to gather financial data with your supplier totals and manage any outstanding balances you need to settle:
Come back anytime if you have more questions about vendor transactions, Clio. I’m here to make sure you get the assistance you deserve. I'll reply to you in no time.