Thank you for your reply. I tried the 'Receive Payment' in Incognito (on Edge), but it didn't work. The behaviour of the program is exactly the same as what I see on non-Incognito I think.
When I select 'Receive Payment' and select a client, I get the list of open invoices and credit notes. I selected 1 from the invoice and 1 from the credit note. Total amount received is NOT calculated automatically to invoice minus credit note, so I had to deduct the credit note amount from the total amount received.
When I save the above, the credited amount is recorded as an unpaid amount against the invoice. Therefore, I am seeing the below description on the invoice with invoice NOT being paid fully.
Overdue 11 days
Partially paid, ₱48,706.56 due
When I open the payment, the credit note is NOT ticket. When I add a tick to the credit note amounted 48706.56, nothing happens. Total amount is not changed. It's impossible to add payment in this way because we always have a bit of credit note attached to every single invoice we get paid for.
