Hello, faisalshivani.
I've checked here on my end and found that there are no reported cases or ongoing investigations about this issue. Since the issues persists, I suggest contacting our Support Team. They have the tools to pull up your account in a secure environment and be able to investigate this further.
Here's how:
- Sign in to your QuickBooks Online company.
- Click the Help (?) menu at the top right.
- Pick Contact Us.
- Enter your concern, then chose Let's talk.
- Select Start a chat with a support expert.
I'll make sure that you're getting the most out of your QuickBooks Online experience. You can open this article to view further details: Why is my QuickBooks Online slow?.
I'm also adding different articles to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.
Leave a comment below if you have additional questions in handling your QuickBooks account. I'm glad to support you. Keep safe
