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Hi JenWent,
The printer settings on your Adobe Reader might have a different set up from your QuickBooks Online. QuickBooks Online uses the Adobe's settings when printing a document. Here's how to check your print settings in your Custom form styles:
I recommend also checking your printer settings to verify. And last is to use a new incognito window or another supported browser like Google Chrome, Safari or Edge when printing invoices.
Post again in the Community if you have other questions about QuickBooks Online.