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Jaime D
Level 1

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Hi,

 

I was wondering why the debit and credit card option won't work when my customers go to pay my invoices. I have tested it myself, by sending myself an invoice and it also provides me with an error. 

The pay pal option works but not the debit/credit card. Do I have to set something else up? I would like to get it sorted as it has happened to multiple customers, so it's inconvenient and looks unprofessional.

It just says, "payment not successful, try again or contact your seller" 

 

If you can assist that would be appreciated.

 

Jaime [Removed]

Three Jacks Baking 

[email address removed]

[Removed] company id