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Replying to:
IntuitSheila
Level 8

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Hi nybf,

 

Thanks for getting back to us. The Profit and loss report in QuickBooks Online will show figures excluding GST amounts. As compared to the sales dashboard in QBO it will show total sales including the GST.

 

Furthermore, let's check also the following below to compare you sales dashboard and P&L report:

 

  • The date range doesn't match.
  • The accounting basis is not the same. 

In the meantime, let's run a different report to help you compare your sales income with your P&L report. Let's first run the Sales by Customer Summary report. Here's how:

 

  1. Go to Reports from the left menu.
  2. Enter Sales by Customer Summary in the Search box and select it. 
  3. Set the Report period to This Month or Last Month.
  4. Hit Run Report.
  5. Click each amount to check its details. 

You can check this link to learn more about the sales dashboard: Get started and adjust settings after you sign up for QuickBooks Online.

 

If you still need further assistance with your sales dashboard vs your Profit and loss report, I would recommend contacting our Customer Care Team. That way, they can further help you check your sales figures.

 

Drop by again in the Community if you have further concerns with QBO.