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RenjolynC
QuickBooks Team

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Thanks for your reply, TJRSrim.

 

I'd like to add some additional details. 

 

The option to mark the issue as resolved is only available from the poster's end. As I've read your previous reply, it looks like you need further assistance with our Customer Care Team. Contacting them is the best thing to do here. They have more tools available to help investigate what's causing your invoices not showing as overdue. 

 

Please take note that our live chat support is available from M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 8:00 PM, AEDT. For our phone support, we're available from M-F, 8:30 AM to 6:30 PM, AEDT.

 

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In case you need help with other task in QuickBooks Online, you can visit our general help topics page. This page will route you to the related help articles, Community discussions, video tutorials, and more.

 

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