And again a complete non-help.

It's not a browser specific problem, it keeps happening across browsers and devices.

What is it with the BS from the support people here? How is it so impossible to just mark something as paid in the "proper" quickbooks, when it was a single click in quickbooks self-employed? I thought this was supposed to be an upgrade? So, again, what are we paying for? For you to take functionality away? Yea, no, I'm disputing the charge for the subscription with my credit card issuer. Because knowing your support, getting a refund properly will take a year.