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Good to see you here, wrwightman-hempf.
I'll be glad to help. For now, you can only adjust a few things in the template, such as the page margins or labels and widths on the activity section.
Here's how:
For reference, check out this link: Customise invoices, quotes, and sales receipts in QuickBooks Online.
The other way on how you can achieve this is to import a template from a Word document. Before doing so, let's make sure to enable the import option in the settings.
Here are the steps:
Please see this sample screenshot for a visual reference:
Go back to the Gear > Custom forms styles > New style > Import style. You can check this article for more information: Import custom form styles for invoices or estimates.
If you need more help with your QuickBooks Online account, please feel free to leave a reply below. I'll be around to help you out again. Take care and stay safe!