Hi DRLM Landscape, 

I'm sorry to hear that but we appreciate the feedback. You can edit the message that is sent along with your Sales forms. 

To do this: 

• Navigate to Settings > Account and Settings 
• Select Sales and then Messages 
• From here you can edit the content of the Emails 

In regards to the format and style, you are correct that at this stage, we cannot edit this. I will pass your feedback on to the product team to be looked into for a future update. 

Thanks, 

Rebecca