Just to confirm, when you select Send pay slip notification an email is sent to the employee which contains a blue link 'Download you pay slip now' which allows them to access it as a PDF. It is not required that employee's need portal access to see their payslips. If possible you could test a payslip notification email to yourself and check if this is the case?

If you are not seeing this link please let me know, or alternatively our staff is full available today and can assist by clicking here.

Thanks,