Hi sam95,
Currently there is no report that will show you the frequency of a customer paying late or how long they typically take to pay their invoices. As discussed above, you can use the Invoices and Received Payments exported to Excel and sort/filter it to your needs as required. If the customer currently has overdue invoices, you can also look at using the Collections Report - this shows all overdue invoices with their due dates, how many days they are past due and the total overdue balance for each customer. You can also add a terms column to see what the original terms on the invoices were:
- Go to the Reports tab and use the search function to locate the Collections report.
- Select the Customise option (top right).
- Input your required date range. Select Change columns, tick the Terms option then Run Report.
If you have insights for product improvement ideas and any product concerns to help us improve your experience while using QuickBooks Online, please feel free to go to the Settings icon in your file and click Feedback. All suggestions are welcome and reviewed for potential product enhancements.
-Kass
