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JaneD
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Hi denis,

 

I've searched your original post and found the resolution you've shared in this link: https://quickbooks.intuit.com/learn-support/en-au/manage-customers-and-income/re-my-screen-view-has-....

 

If you've followed all the troubleshooting steps above, then I recommend reaching out to our QuickBooks Support Team again. They have the tools to review your browser's settings.

 

  1. Go to the Help menu and click on Contact us.
  2. Enter your concern in the What can we help you with? field and select Let's talk.
  3. Choose either Start a chat or Get a callback.

Just in case you're encountering any printing issues in the future, you can check out these article that will help you out:

We'll be around if you have any other concerns. Have a good one.