I appreciate all the steps you've done to resolve this issue, @Abravapos.I want to ensure you won't go through this kind of experience again. But please know I hear you and recognize your sentiments.

I understand that you already contacted our Support. I suggest contacting them again. This way, a representative can open a case and investigate issue. For the support's contact information, you can open this link: QuickBooks Online Support.

Check this out to learn more about the what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks.

Here's a great source where you can find articles that can help you in managing your books in QuickBooks, please visit our QBO help articles page. This includes topics such as reconciliation, track income, and expenses, run reports, etc.

I know this hasn't been an easy process for you. I thank you for your patience while sorting out this query. I'll be around if you need further assistance. I'm very eager to help. Take care always.