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EsteeA
Level 1

Export QBDT to QBO

Hi,

I am busy transferring to QBO from QBDT 2020 Pro.

 

I have subscribed to a bulk subscription for 5 QBO companies.  Last week I have exported the first company without any problems.

Now when I try to export  a company to QBO I get the "You'll need to update your software" - message.

 

I have tried to update multiple times.  I keep getting a File Doctor error #12007.

When I go to the Utility > Repair file and network> Download File doctor,  it says intuit does not support this browser.  I am using the newest Google Chrome and have the latest Microsoft Edge installed as well.  

 

I am stuck and don't know how to get this issue resolved.  I have already uninstalled my  QB Desktop 2020 and reinstalled it , still not working.

 

Please advise!