Hello Lee,

I found elsewhere on the QB site that you CAN downgrade the online version without going through the steps you list below - here is the link https://quickbooks.intuit.com/learn-support/en-us/account-management/what-happens-when-i-downgrade-f....  I was concerned with the conflicting information, and called QB Accountant Support, and they also said that the steps you listed below are incorrect.  The link I show in this response shows what happens when a downgrade is selected.