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NEW Connect to DBS IDEAL direct bank feeds Click here

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Replying to:
RenjolynC
QuickBooks Team

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Thanks for chiming in on this thread, I-N-T-U-I-NOT.

 

Let me share some insights about the process.

 

When you're added as an admin in a company, you can try to delete your access. This helps remove the company from your list.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Select the company where you want to remove your access.
  3. Go to the Gear > Manage users.
  4. Find your name and click the drop-down arrow next to Edit.
  5. Choose Delete and then confirm it.

Furthermore, if you only see the View user activity option, this means that only the master admin can remove your access. 

 

In situations where you no longer have a relationship with anyone at that company, I recommend contacting our Customer Care Team. They can help you out on how to handle this concern.

 

Here are the steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and click the Contact a human button.
  3. Select Live Chat / Call me back.

To help manage your users in QuickBooks Online, please check out these articles:

 

Please let me know if you have further questions or need help with other concerns. I'm always around to help. Take care!