Our product engineers are working hard to fix this issue, jessicagarrettmi.
As we're doing our best to fix this, I would still recommend reaching out to our technical supports. This way, they can add your account details to the list affected user. We'll be sending you an update via email once it will be resolved. You can check our support hours and contact us at a time convenient to you.
Here's how to contact support:
- Select Help (?) at the top right.
- Click the Contact Us button.
- Enter a brief description of your concern.
- Hit Let's talk.
- Select Get a callback or Start a chat to connect to a live support agent.
I'll also keep this thread updated once we receive an update from our engineers. If you have any other questions or concerns, please let me know by adding a reply. I'm always here and ready to help.
