Hello, Jsremodel2246.

I'm sorry to hear about the trouble you're experiencing with sending emails through the QBO platform. It sounds frustrating, and I appreciate you bringing this to our attention. We can figure this out together.

Could you please confirm if you've checked your spam or junk mail folders in your email account? Sometimes emails may be mistakenly filtered into these folders. If the emails are not there, we may need to look into the settings within the QBO app to ensure that all the email configurations are correct.

If none of these steps resolve the problem, I would recommend contacting our QuickBooks Support so they can investigate this issue further. Here's how:

1. Navigate to the Help menu.
2. Select the Search tab and type in your query.
3. Click Contact Us to speak with a QuickBooks representative.

I'm also providing additional information on potential reasons why customers may not be receiving emails and how to fix it:

• 3 solutions for when customers aren't receiving your emails
• Fix the Delivery Server Down error in QuickBooks Online.

Thank you for your patience and cooperation, Jsremodel2246. Rest assured, we are committed to resolving this as quickly as possible. If you have other concerns, please add them below. We're here to help.