Welcome to the Community, freda1.

First of all, we want to protect your account. If you noticed, the license number and product code were removed for security purposes.

Validation codes are used to activate a QuickBooks Desktop product. Looks like you're using QuickBooks Desktop version.

To get this code, you'll need to contact our QuickBooks Care Support. They have the specific tools to generate validation codes to activate your QuickBooks Desktop.

Additionally, our phone support may be temporarily unavailable due to the recent pandemic which affects our staffing. For now, you can reach our Chat Support instead.

Here are the steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depends on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

Keep in touch with me if there's anything else I can help you. I'm always around here in the QuickBooks Community to help.