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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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Replying to:
KimberlyS
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We appreciate you visiting the Community, Kyle.

 

I'll share information to help you import bills in QuickBooks Online.

 

Ensuring CSV files match and align with the corresponding fields in QuickBooks is essential when importing bill transactions. Aside from that, please note that the system will only recognize parent accounts, which you'll receive the error if you've entered a subaccount.

 

However, if you're using a parent account and it matches QuickBooks, let's troubleshoot your browser and utilize a private window to avoid using corrupted cache files that cause these unexpected behaviors. You can refer to these keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

If it works, proceed to your regular browser and clear its cache to refresh your website's preferences. Also, note the system's supported browser for the best and most secure experience.

 

For more information about importing bills, you can review this article: Import your bills in QuickBooks Online.

 

Moreover, you might want to scan this material for guidance if you need to gather valuable insights from your expenses to plan your finances accordingly:

 

 

Feel free to add a reply on this thread if you need further assistance importing bills or other related concerns in QuickBooks Online. We're here to help.