Tx, JonpriL, for your quick reply.

However, I have not been able to auto-download transactions since 26 July 2022. It's 2 Sep 2022 today. It has taken too long for the issue to be resolved. I hope it can be resolved soon.

Further, this is not the first time the issue has occurred. It had happened a few times in the recent years. I really hope that QBO engineers can work with OCBC to find a permanent fix to such connection/download issues. This has really impacted on my favourable impression on QBO and will influence my future decisions whether to recommend QBO to my clients.

Regards

Chee Soon