I appreciate you joining the thread, @JPNG08.

It looks like this is a duplicate of your post earlier in the other thread. My colleague provided updates about your concern, and I'll be pleased to route you to see her recommendation to get through this.

Feel free to click the link below:https://quickbooks.intuit.com/learn-support/en-sg/banking/re-can-t-connect-bank-feed-for-ocbc/01/112...

Know that our door is open 24/7 in case you have any additional QuickBooks-related concerns. You can post here again, and rest assured you can count on us to lend you a hand in resolving your queries. Take care, and have a good one!