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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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Mark_R
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Hi there, @FucQuikbuksOnline.

 

I want to make sure this issue is taken care of, and I'd like to redirect you to the best support group available to get this addressed right away.

 

The browser troubleshooting steps shared by my colleague above should help fix the issue. If you haven't yet, I suggest doing it so. 

 

If you get the same result, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide other troubleshooting steps to get this resolved. They can also create an investigation ticket other users are experiencing the same. To reach them, you can follow the steps below:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
  4. Select Contact Us.

 

You might want to learn more about exporting data in QuickBooks Online. This article will give you additional information: Export Data out of QuickBooks Online.

 

The Community forum is always open to help you again if you need further assistance exporting data in QuickBooks Online. It's nice working with you, @FucQuikbuksOnline.