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Hi there, @joon-reddotpay-c. I want to make sure you can clear up your reconciliation.
Aside from the ending balance, compare the opening balance with your real-life account. Sign in to your bank's website, or find your bank statement. Then, check the account's balance for the same day as the opening balance in QuickBooks. After that, compare the two balances.
If anyone made a change that affects your beginning balance, you'll get a message before you start reconciling. Follow these steps on how to fix it:
If there are no issues with your beginning balance, you may also have other transactions hidden on the Reconciliation page. You can clear the filter to view all transactions by clicking Clear filter/View all. Please refer to the screenshot below.
Furthermore, you can also review your previous reconciliation report. Here are some resources you can check out for additional guidance:
Please fill me in if you need more help with this reconciliation process. I'll be happy to help until it's resolved.