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Replying to:
LouiseG
QuickBooks Team

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Hi there, Casper.

I've checked your posts and noticed that you've published similar questions twice. Please know that the duplicate one has already been answered by my colleague JamesDuanT. You can view his answer through this link: https://quickbooks.intuit.com/learn-support/global/manage-your-account/re-how-can-i-reconnect-my-ame...

 Feel free to reach out to the Community at any time if you have additional questions or concerns. We're always here to help.