It's a pleasure to have you here, @urban-floors.

I can see that you've already posted this concern here in the Community forum, and my colleague provided a resolution to help you resolve this as soon as possible.

I'll be happy to route you to her suggestion. Please see the link below:

https://quickbooks.intuit.com/learn-support/en-uk/account-management/re-having-an-issue-linking-my-m...

Let me know if you need any further assistance, @urban-floors. The Community forum is here to help and provide any support you need. I'm committed to ensuring you have all the information and guidance you require.