Your concerns about printing receipts in the QuickBooks Online (QBO) app is deeply understand for me, Kannan1. I appreciate the critical role QBO plays in managing your financial records. As like someone dedicated to delivering exceptional support and ensuring seamless functionality, I am here to help you get the appropriate support and resolve this efficiently.

To give you the best assistance possible, I highly suggest contacting our QuickBooks Live Support team again. They are equipped with specialized tools, including screen-sharing capabilities, which allow them to take a deeper look at what's causing the issue, and guide you get you back on track. 

Here's how to connect with them:

1. Click the Help menu.
2. In the pop-up panel, go to the Search tab.
3. Hit the Contact Us button.
4. From the text box, type in your concern.
5. Click Chat with us.

Please check the availability hours to ensure your concern will be addressed.

Here's the best time to contact: Solopreneur, Simple Start, Essentials, Plus.

• M-F 6 AM to 6 PM PT
• Saturday, 6 AM to 3 PM PT

Advanced

• any time, any day.

I've included this valuable article on how to print receipts in GoPayment on your Android device, which will help you efficiently manage transactions and provide customers with printed receipts: Print receipts in GoPayment in your Android.

I would like to express my sincere gratitude for your patience and for bringing this issue to our attention. Your experience is invaluable to us, and we are committed to supporting you in resolving any challenges you encounter with printing receipts using the GoPayment app in QuickBooks Online. Please don't hesitate to reach out by replying below, as our Community is always available to assist you.