Thank you. It is not enough to say ensure that the companies are in the same region as I don;t know what Choice Era set up method was compared to the other 2 companies I mentioned. I spent a fruitless 90 minutes on the chat folloowed by an email saying the error had been fixed. It had not. I also got the add and manage link twice from two different people. It does not help. What would help is to illustrate the set up process for a new company on QBO so it matches the parameters of Accountancy Tamer and I can get on with serving those two clients. I do not know the "regions" assigned to Accountancy Tamer, Choice Era and the other 2 clients I mentioned. I've wasted a lot of time on this yet have had success up to this year.