I hear your sentiments, Gans. Let me make it up to you by making sure you get the best help available so this gets sorted out right away. 

I suggest contacting our support team. I understand you've already reached out to them. However, it's best to get in touch with them again so they can further look into this and add you to the list of affected users and update you via email once fix.

Rest assured our engineering team is working diligently to resolve this as soon as possible. 

I've also added this link for reference in case you want to learn how to modify your subscription in QuickBooks Online (QBO): Update billing, payment, and subscription info in QuickBooks Online.

Please bear with us as we're working for a fix. If you have any other concerns or questions about your subscriptions or managing your QBO, you can always add them in your reply. I'll be here to take care of them for you. Keep safe and have a good one!