We'd want to make things right for you, @elangovan1.

I appreciate you for following the steps shared by my colleague. Allow me chime in and share additional details.

Yes, you're right. QuickBooks only offers Chat and Community support in India. Account-specific concerns related to money movement are mainly handled by our Live Support Team. We're currently unable to trace funds or check the Payments in this public forum for security reasons. This way, I'd suggest contacting our Customer Support again.

1. Click the Help option in the top-right corner of your QuickBooks product.
2. Enter your issue in the chatbox (subscription) and review the results.
3. Our Chat Support will provide steps on how to subscribe or renew your product and a phone number that you can call for further assistance.

To ensure we address your concern on time our support team is open Monday-Friday 9:30 am-6 PM IST.

In case you want to access your payment history for your QuickBooks Online subscription, just switch the company URL and paste this one: https://qbo.intuit.com/app/paymentHistory.

I'm also adding different articles to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments.

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.