Hello there, @diddiandco. 

Thanks for sharing your thoughts here in the Community. We always aim to give you a better experience from customer service down to using our QuickBooks products and services.

I'd also appreciate it if you can share with me any specific issues so I can help you with them?

For future reference, you can also utilize our self-help articles if you need some easy steps in managing your account, suppliers, and customers, as well as running reports. 

If you have other concerns, you can always post them here in the Community. I'm always around to listen and help in any way I can.