I have clients calling wanting printouts for taxes - just like they did two weeks ago and a week ago etc (when I was still having issues back then)

I wish all you sending me those links with the SAME INFO would just STOP - maybe if you spent that time working on resolving the issue it would get fixed SMH! I don't need to receive repetitive links to the same rehashed information (if I could reply to y'all I'd be like: DO YOU NOT KNOW QB IS DOWN - guess they don't have good communication across the board with their CSRs) *facepalm*