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Want an expert to help you set up your QuickBooks Online? Find out how: Click here

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Replying to:
AlcaeusF
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Moderator
‎January 09, 2021 04:44 AM

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Hello @aksharma4563,

 

Welcome to the Community. Let's get you over to the support team to get you back on track with using QuickBooks.

 

If you're having issues with your paid subscription, I recommend contacting our support team through chat or email. They have the necessary tools to check your account, which is unavailable to us in this public space.

 

One of them will be able to check your account and help you further with the problem.

 

Here's how:

 

  1. Go to link: Contact Us.
  2. Select Managing your Account > Billing & Subscription.
  3. Under Here's how to connect with a QuickBooks expert section, click the Start a Message button or Email.

Additionally, I recommend visiting the following article for more information about how to reactivate QuickBooks: How to resubscribe or reactivate QuickBooks Online.

 

Fill me in if you have any concerns related to your QuickBooks account. I'm always here to help. Take care always.

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