I've check here on our end and there's no reported case from other customers, sedge.
We can perform some troubleshooting steps to get your QuickBooks App for Windows working. Before anything else, let's make sure you meet the system requirements for QuickBooks App for Windows and Mac.
If you met the system requirements, you can uninstall and reinstall the app to fix any damaged components. You can go to How do I uninstall the app? and How do I install the app? section in the article I've provided.
If the same thing happens, I'd suggest reaching out to our Technical Support Team. They'll investigate what's causing this issue.
Here's how to reach them:
- Click Help on the top menu.
- Choose Contact us.
- Enter your concern in the What can we help you with? section.
- Click Let's talk.
- Choose a way to connect with us through Start a chat or Get a callback.
In the meantime, you can use your QuickBooks Online mobile app or a web browser to access your account.
Visit the Community if you need anything else in the QuickBooks app. I'm here to help.
