Hi Sheila

Thanks for your response. 

"QuickBooks Online (QBO) has the ability to add multiple user types to be able to give different access, limiting each user to what he or she can view and change. With that said, we'll need to add a user in QuickBooks Online to manage their roles and limit their access to specific tasks."

Whilst I can add another user, I am not able to either add multiple user types nor select anything other than Company admin, which gives them the ability to modify/change everything in the file. There is no option either to manage roles.   Perhaps it has something to do with the subscription as we only have the very basic QBO subscription?  Either way, I am not able to add a user with read only access either as an accountant or additional user.