cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here

Reply to message

View discussion in a popup

Replying to:
JaeAnnC
QuickBooks Team

Reply to message

I'll share details on how long you can access your company data in QuickBooks Online (QBO) once you close your account, @BlairH.

 

Once you've canceled your QBO account, you'll retain read-only access to your data for one year from the cancellation date. Currently, we're unable to extend this access period to five years.

 

Learn more by reading this article: What happens to my data after canceling my QuickBooks subscription?

 

As long as you're within the one-year period, you'll still be able to export your QBO data by following these steps:

 

  1. Go to the Gear icon and select Export data.
  2. Click the Reports tab and set the date period.
  3. You can add or remove items by turning the switch on or off in the Reports and Lists tab.
  4. Click Export to Excel.

 

For more information, please see this guide: Export reports, lists, and other data from QuickBooks Online.

 

If you wish to resubscribe to your QBO account, I'll share this article for your reference: Resubscribe to or reactivate QuickBooks Online.

 

While we're sad to see you go, we want to assure you that you can still reach out to the Community if you need further assistance canceling your account. Our team is always available to help. Take care and best wishes.