Hello,

Thankyou for your assistance. I am able to log into my account via the web browser however it is asking me to go to the mobile app to fix my billing issue. I have already done this and have been charged. the mobile app is asking me to subscribe again, although I already have an active subscription.

I have already done the online chat previous to me coming on here, and was told they can't do anything for me because I am not a "Quickbooks Online" customer. I have also phoned the 1800 number for support and was told to do the online chat for assistance. I am been given the run-a-round here, it's quite frustrating.