Thanks for joining the thread, MrGMJ!

I can see how important to you and your business to be able to connect and download your bank feeds in QuickBooks Online. Rest assured the product investigation is in progress and being worked on. I understand some aspects of our products could use some work, customer satisfaction is our top priority and it's feedback like yours that help us improve our product so it fulfills its duty of making your time easier when dealing with your connected bank account or QuickBooks file.

We appreciate your understanding on this matter. Again, please know that this is not the experience that we wish you to have. I can assure you that we are doing our best to bring you back to business.