Thanks for the suggestion, but it is not a browser or cookie/cache issue.

My account is now un-suspended - but only after Intuit debited another month's subscription.

So I've been double-charged - on 30 November, and again on 4 December.

Just hopeless.

Please fix your systems, and refund the unnecessary charge on 4 December.

I do not have time to waste on this sort of nonsense.

Thank you.