Hi Kimm5,

Thank you for following up on this thread.

I am excited to announce that the investigation has now been resolved. 

Please go to your banking tab and select the 'Update' button to refresh all of your banking connections. 

If you find that your Greater bank is still unable to connect or not downloading transactions after a refresh, then please reach out to our customer support team who can help you go through some basic troubleshooting to restore the transactions.

We thank you for your patience in this matter and apologise for the inconvenience.

Kristian.