Hi AnjaliGeneration,

Thanks for bringing our attention to this matter.

Did you get any kind of error message or code pop up by any chance? If so, what was it?

For duplicate transactions, I would suggest ticking the ones that have been duplicated then selecting Exclude.

This will exclude them from your bank feed to avoid the double up.

For any missing transactions, I would go to your banks website and download a CSV file with all of those missing transactions.

Now you can upload that CSV file in the Banking/Transactions tab, by selecting the drop down arrow and selecting Upload From File.

For more insight on how to go about this process, use the following article here

Let me know if you need any further help.

Kristian.