With all due respect, we are fed up with these BS scripted answers. Stop passing the buck to the bank. They are connected to Xero and MYOB, among others without a problem. This is an issue with QB not establishing secure connectivity in the first place, asking people to enter their bank’s user credentials, which should not happen. What would be a positive response is to arrange refunds and give us the timeline for connectivity, so we can make an informed decision on changing service providers!