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Kristian_S
QuickBooks Team

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Hi hal6,

 

Thanks for sharing this with us, I'm going to try help you resolve this issue for you.

 

This message indicates that the ATO has already received the event and that it has been lodged multiple times.

 

This may have occurred because there was an issue processing the response the first time and so an attempt at lodgement was made again.

 

If you are trying to submit an original pay event to make a correction, try submitting it as an update event instead, this should fix the error.

 

Use this article to troubleshoot any errors that you may come across in payroll.

 

Reach back out to us if you are still in need of any assistance.

 

Kristian.