Hello there, rjgalea7.

 I would suggest reaching out to our customer care support. Since this is a public forum, I cannot ask for any of your personal and company details.

Here's how to contact them:

1. Click the ? Help icon, then Contact us.
2. On the What can we help you with? field, enter change of account details as your keyword.
3. Then, click Let's talk.
4. Choose either Start a chat or Get a callback.
5. Enter you First name, Last name, Email address, and Phone.
6. Continue with the prompt.

I have helpful article here that you can check: QuickBooks Online subscription rate.

Know that you can always post your questions here. Have a great day ahead!