Hi there, Fastgiraffe,

Thanks for reaching out to us and providing detailed information.

Let me guide you to the right team to take a look into your account to verify this information.

This is to ensure that your Billing concern will be checked and properly traced since this is a public forum and we don’t have visibility in pulling up account information.

To contact us, here's how:

1. Go to this link https://help.quickbooks.intuit.com/en_AU/contact.
2. In the Email your question section, fill up the necesary information.
3. Click Ask Your Question button.

If there's anything else you need help with concerning your QuickBooks Self-Employed account, please let me know. I'm always here to help. Have a great day!