cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online

Reply to Message

View discussion in a popup

Replying to:
ChristieAnn
QuickBooks Team

Reply to Message

Hi there, pip0001.

 

Thank you for visiting the QuickBooks Community. I'll be providing details on different ways how to post your concerns in our forum. Then, ensure you can post your problems or concern smoothly.

 

If you're referring to the Community drop-down arrow in the upper right corner, yes, it's still active. Then, select Ask the Community to begin publishing your concern. Additionally, you can also click the Ask the Community button beside the search bar when you open the UK Community website.

 

If you're still unable to see the said options, I suggest accessing the QuickBooks Community page using a private browser. Then, post your concern from there. This is to rule out the possibility of a webpage issue and ensure private browsing doesn't store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, you'll need to clear the cache of your regular browser. This clears the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

 

On the other hand, a button to add a question is by clicking the Reply button below to start posting your question to a thread. 

 

Lastly, I'm also adding this article to further guide you in managing your business using QBO: Help guide for QuickBooks Online. It contains topics about accounting, banking, and payments.

 

If you have other questions related to QuickBooks, don't hesitate to let me know by clicking the Reply button below to add a comment, pip0001. I'm always here to help. Have a good one!

Need to get in touch?

Contact us